Discussions

How can I see other people's transactions? I'm only seeing mine and I need to reconcile everyones.

Hello, I need my password reset, how do I proceed?

Hi, Recently the company I work for requested to create an account with ExactPay, I am coding your APIs in my Backend, but I have problems both in Sandbox and in Production. In Sandbox I cannot authenticate or create payments with the APIs. Error 404 not found. In Production I can Authenticate but when creating a payment with https://api.exactpay.com/payments the response is "Invalid API Key supplied", but the fact is that I have placed all the Keys given by you in my dashboard and none works. I need help.

Hi, We need help voiding a transaction & setting up Card Verification Data & Override Terminal Type to be on auto fill

Hello, We installed a card reader but when we use it not all the information is posted. And, other keys are added like % and letters where the number is. How can we fix it so we can use the card reader?

I am using ExactJS and be able to render the form. On initiating the payment as per documentation, exactpay network call (https://api.exactpaysandbox.com/orders/4f494a32-4875-4304-8012-6d46f4e1fb7c/pay) has responded with error messages: ["You are not permitted to access this service."] What does this error mean? Where do we need to enable this service?

I could not find any reference in documentation on how to customize ExactJS elements. 1. Is there a way to customize the styles like label font colors, borders, etc., ? 2. Is there a way to align the input fields into a single row? 3. Can we add elements individually in our html rather than single <div> element for all the card elements? 4. Is there a way to specify required card fields? For example, I don't want to ask 'Cardholder Name'.

The following sandbox library referred at https://developer.exactpay.com/docs/exactjs-payment-forms is giving 404 (Not Found) error. Are the guides outdated? https://api.exactpaysandbox.com/js/v1/exact.js

Need clarification on below error Server Error (41) - Unable to Send Logon - Please contact E-xact Support.